Department of Tourism & Hospitality Management
Ms. Sharmin Sultana  Lecturer (Senior Scale)
Name :
Ms. Sharmin Sultana
Employee ID
Lecturer (Senior Scale)  
Department of Tourism & Hospitality Management
Faculty of Business & Entrepreneurship
Personal Webpage
  • Bachelor of Business Administration - University of Dhaka
  • Master of Business Administration - University of Dhaka
  • Training on Institutional Quality Assurance Cell (IQAC)
  • Training on Teaching Learning Method
  • Training on Research Methodology 
  • Teaching Learning Activities (TLA)
  • Blooms Taxonomy
  • Using Online Facilities in Teaching
  • Engaging the Students Brain 
  • Training on develop Assessment Model


  • Tourism Management
  • Event Management
  • Food and Safety
  • Housekeeping
  • Consumer Behavior
  • Hospitality Law
  • Sales and Marketing

1. “Economic Contribution of Tourism Industry in Bangladesh”; 

Journal of Tourism, Hospitality and Sports; 

ISSN 2312-5187 (print) ISSN 2312-5179 (Online); Vol. 22 2016

2. “Measuring Customer Satisfaction through SERVEQUAL Model: A Study on Beauty Parlors in Chittagong”; 

European Journal of Business and Management;

ISSN 2222-1905 (paper) ISSN 2222-2839 (Online); Vol. 8 No., 35 2016

3. “Book: Breaking the Gender Barrier Success Stories of Women in Hospitality Industry in Bangladesh”;

 LAP LAMBERT Academic Publishing; 978-620-2-06590-0

4. “Proliferation of Islamic Monotheism through Religious Tourism: An Overview on TablighJamat in Bangladesh”; 

American Journal of Tourism Management 

p-ISSN: 2326-0637 e-ISSN: 2326-0645; 2017; 6(1): 10-14 doi:10.5923/j.tourism.20170601.03

5. “Economic growth of airlines industry: An overview of domestic airlines in Bangladesh”; 

Journal of Management Research and Analysis; 

January-March, 2018; 5(1):61-68 DOI: 10.18231/2394-2770.2018.0012

6. “Factors Determining Tourism:  A Framework to Promote Tea Tourism Destination in Chittagong”; 

Global Journal of Management and Business Research: F Real Estate, Event and Tourism Management; 

Volume 18 Issue 1 Version 1.0 Year 2018

7. “Documentary Films to Digitalize Engineering Marvels of Bangladesh: A Case Study on the Prospects of Current and Future Development Projects”;

International Academic Research Journal of Business and Management; 

Vol. no.7, issue no 2, June 2018, Page No. 17-24 ISSN No: 2227-1287 (Print)


Hospitality industry, Airlines industry, Customer satisfaction, Social Media, Tourismindustry, Marketing


Hotel & Tourism Management 

Faculty of Business Administration 

Southern University Bangladesh

Chattogram, Bangladesh.